Use Cases

See how teams use ShapeShip Forms to route feedback, streamline workflows, and keep customer feedback connected to their tools.

Route Form Submissions to Jira

Automatically create Jira issues from Form submissions. Keep your product backlog and customer feedback in sync.

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Route Form Submissions to Linear

Automatically create Linear issues from Form submissions. Sync status and keep your roadmap aligned with customer feedback.

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Get Slack Alerts for Form Submissions

Get instant Slack notifications when Form submissions arrive. Never miss important feedback.

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Get Microsoft Teams Alerts for Form Submissions

Get instant Microsoft Teams notifications when Form submissions arrive. Never miss important feedback.

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Receive Daily Email Digests of Form Submissions

Get daily email summaries of all Form submissions. Stay informed without constant notifications.

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Streamline Support Intake with Forms

Route Form submissions to support tools like Zendesk, Intercom, or Freshdesk. Streamline your support workflow.

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Enrich Your CRM with Customer Feedback

Sync Form submissions to Salesforce or HubSpot. Enrich your CRM with customer feedback and insights.

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Sync Form Submissions to Documentation Tools

Sync Form submissions to Notion, Confluence, or Coda. Keep your documentation and customer feedback in sync.

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Export Form Submissions to Spreadsheets

Export Form submissions to Google Sheets or Airtable. Keep your data organized and accessible in spreadsheets.

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Sync Form Submissions to Data Warehouses

Sync Form submissions to BigQuery or Snowflake for advanced analytics. Combine feedback data with other business metrics.

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Route Critical Feedback to Incident Management

Route critical Form submissions to PagerDuty or Statuspage. Get on-call teams notified immediately.

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Connect Forms to Automation Platforms

Connect Form submissions to Zapier, Make, n8n, or Pipedream. Build custom automation workflows with 6000+ apps.

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Product Feedback Intake & Routing

Centralize product feedback from Slack, email, and support into one place. Use AI labeling and routing to Jira, Linear, and Notion.

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Voice of Customer Program

Run a systematic Voice of Customer program with embeddable Forms, AI sentiment analysis, and trend dashboards. Sync to Salesforce and HubSpot.

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Beta Feedback Management

Give beta users an easy way to report issues and share input. Embed Forms in your beta product and route feedback to Linear and Jira.

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Feature Request Triage

Stop chasing feature requests across channels. Use dedicated Forms, AI categorization, and volume-based prioritization. Route to Linear, Jira, Notion, and Airtable.

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Bug Intake & Escalation

Let users report bugs with full context: page URL, steps, and message. Auto-create issues in Jira, Linear, or GitHub and escalate with PagerDuty and Slack.

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User Research Repository & Tagging

Stop losing research in scattered docs. Tag submissions with themes, build a searchable repo, and use AI taxonomy. Sync to Notion, Confluence, Airtable, and Google Sheets.

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Enterprise Feedback Operations

Run structured feedback at scale with security, role-based access, and advanced routing. Sync to Salesforce, Jira, Slack, BigQuery, and PagerDuty.

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Changelog & Release Feedback Loops

Embed Forms on changelog and release pages so you know if users like new features. Route feedback to Slack, Linear, Notion, and email digests.

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Ready to streamline your feedback workflow?

Sign up for ShapeShip and start routing Form submissions to your workflow tools in minutes.