Turn feedback into issues and tasks in one click
Create Jira, Linear, GitHub, Asana, or Trello items from any submission. Track status and link back to the source so the loop stays closed.
What Actions gives you
Turn feedback into issues, tasks, and tickets—with full traceability.
One-click action creation
From a submission, create a linked issue or task in Jira, Linear, GitHub, Asana, Trello, or ClickUp. Pre-filled title and body with context.
Lifecycle tracking
See action status (open, in progress, done) in ShapeShip. Optional sync so status updates in the tool reflect in the submission view.
Ownership assignment
Assign the created item to a user or team in the destination tool. Set assignee at creation or later in the integration.
Status management
Track and optionally sync status between ShapeShip and the external tool. Know when feedback is resolved without leaving the inbox.
Deep-link to source
Every action links back to the submission. From Jira or Linear, open the original feedback and full context in ShapeShip.
Multiple actions per submission
Create more than one action from a single submission (e.g. Jira bug + Slack thread). All stay linked to the same submission.
How it works
Connect your tools
Link Jira, Linear, GitHub, Asana, Trello, or ClickUp in ShapeShip. Grant access to the projects or repos you use.
Create an action from a submission
Open a submission and choose “Create Jira issue” (or another action). Edit title/body if needed and create. The issue is linked to the submission.
Track and update
See the action in the submission detail. If the integration supports it, status and assignee sync from the tool.
Close the loop
When the issue is resolved, use status sync or manual update so the submission shows resolved. Optionally notify the submitter.
Frequently asked questions
Works with your tools
Jira
Create Jira issues directly from ShapeShip Form submissions (Pro only)
Linear
Create Linear issues from ShapeShip Form submissions. Sync status automatically.
GitHub
Create GitHub issues from ShapeShip Form submissions
Asana
Create Asana tasks from ShapeShip Form submissions
Trello
Create Trello cards from ShapeShip Form submissions
ClickUp
Create ClickUp tasks from ShapeShip Form submissions
Use cases
Route Form Submissions to Jira
Automatically create Jira issues from Form submissions. Keep your product backlog and customer feedback in sync.
Route Form Submissions to Linear
Automatically create Linear issues from Form submissions. Sync status and keep your roadmap aligned with customer feedback.
Streamline Support Intake with Forms
Route Form submissions to support tools like Zendesk, Intercom, or Freshdesk. Streamline your support workflow.
Ready to use Actions?
Start capturing and acting on feedback today. Free plan includes everything you need.